Support
We are a small team. Email is the fastest way to reach us.
Contact us
Email support@aodacheck.ca with your account email and what you were trying to do. Include the website address and the time if a scan failed.
The ChatGPT plugin
- It uses your AODACheck account. Sign in or create one when ChatGPT asks you to connect.
- Free accounts can run up to three single-page scans per day. Failed scans count.
- Scan only websites you own or have permission to test. The scan checks automated WCAG 2.1 A/AA rules. It does not certify accessibility or AODA compliance.
- Setup and usage details are on the AI assistants page.
- To stop using it, disconnect AODACheck in ChatGPT. Your saved reports stay in your account until you ask us to delete them.
Billing and your account
Manage your plan from the billing page in your dashboard. For refunds or billing questions, email us from the address on your account.
Privacy requests
To access, correct or delete your data, email privacy@aodacheck.ca. See our privacy policy and terms.